Adverse Effects of a Bad Attitude in the Workplace


Bad attitudes destroy morale.
Bad Attitudes

 

 

Bad attitudes in the workplace might include laziness, tardiness, rudeness, rumor mongering or any other attitude or activity that lowers overall morale. Negative attitudes could be due to personal problems. For example, an employee might be having trouble at home that influences her behavior at work. Bad attitudes also can result from workplace events, such as a firing, pay decreases or other small-business problems.

 

Decreased Performance

Negative Attitude

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Bad attitudes spread, which is why you must address the issue quickly. A single person’s bad attitude can have a huge effect on the operation of your business. For example, if one employee begins complaining, his discontent might spread to other workers. Bad attitudes also can trickle downward. A cranky manager can ruin the workplace atmosphere for everyone he supervises. Pervasively negative attitudes can have a detrimental effect on performance, causing employees to become apathetic and despondent. Mistakes might occur more often, and output will likely slow.

Unhappy Customers

If your customers encounter bad attitudes from your employees, they won’t come back. Customers don’t want to deal with snippy or rude representatives, and employee apathy leads to blown project deadlines and incomplete fulfillment of orders. Monitoring the performance of employees who deal directly with customers might head off some trouble, but a more effective approach is to deal with the underlying causes of the discontent to raise the morale of the entire workplace.

Identification

Sometimes, one person is the clear cause of an organization’s problem. Other times, you must identify underlying causes for general discontent. For example, if you enforce unreasonable deadlines for projects, meaning employees must work overtime to meet your expectations, you can expect resentment to build. Though you should expect the best from your employees, pushing them too hard will test their loyalty and might be bad for morale and employee retention. Other possible causes of bad attitudes include employee perceptions concerning the financial health of your business, insufficient support from management or a feeling that hard work goes unappreciated.

Considerations

Ask for regular employee feedback so you can stay ahead of the curve. Act quickly and decisively to nip negative attitudes in the bud. For example, if an employee consistently voices unreasonable complaints, take that person aside for a private discussion. Try to come to an equitable resolution but warn the employee you won’t tolerate negative influences in your business. Dealing with systemic problems is more difficult but well worth it in the long run if it improves employee morale. High morale has been shown to lead to better performance and happier customers. For example, invite employee feedback concerning workloads when determining project deadlines.

This article is taken from http://smallbusiness.chron.com/adverse-effects-bad-attitude-workplace-18249.html and written by Stan Mack, Demand Media

 

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7 Steps to Succeeding in Corporate America


Having been a member of Corporate America for over 10 years, my passion for growth and advancement in the job market has thought me quite a bit. There are many different ways to look at Corporate America, every position within an organization carries its own perspective and introduces you to an entirely different experience. There are however some key areas you can focus on to ensure you are not kept from moving up into the role you desire. Most of what we’ll cover here can apply to almost any position in Corporate America, but will vary slightly if applied to retail or entry level roles in an organization.

Here are your 7 steps to succeeding in Corporate America:

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1. Dress Code: As simple as this may seem, it is not something to dismiss. Most will agree that they follow the dress code at work, but do they really make an effort to look the part? Most common errors made are in the details, not so much the dress code. The colors you choose, the way you knot your tie, the polish on your shoes, your belt, and off course your grooming. Choosing subtle colors will always work in your favor as management usually doesn’t have a sense of humor and doesn’t care about how you felt when you decided to wear a yellow shirt to work. Try to match your colors to your type of work. Being a banker means being socially responsible, professional and trusted so wearing dark colors with design-less ties tends to work well, especially when the colors contrast but don’t clash. Look for the details in your clothing to match the caliber of the person you are. Make sure your shoes are polished and your belt is in new condition without tears, and more importantly please make sure that your tie is not loose. Being dressed appropriately means you care and you understand your role, not only in the organization but also in Corporate America, and you will give off the right vibe to senior management when they meet you.

 

2. Attitude: No one loves going to work everyday and doing the same thing time after time, dealing with the same customers over and over and arguing with the same co-workers. Most will actually show their discomfort or dislike of their job daily, no matter who their interactions are with. Your attitude is controlled strictly by you and no one else but you, therefore it is a direct representation of how much control you have over your own life. Management usually notices these things, and more often than you think! Through seeing how engaged you are with your work and how well you represent the company daily (no matter what issues you are dealing with in your personal life), management determines if you can lead and therefore considers you for further opportunities. This showcases that you put the company first, before yourself; and therefore holds a lot more weight than you think.

 

3. What you say: Sometimes keeping your mouth shut is the only option. Often companies will invite people to voice their opinions; this is not your opportunity to complain! Companies don’t care about your complaints nor do they want to hear them, they are not complaints but rather nagging. Make sure that when you do speak, it is not only of relevance but that the things you are addressing are actually items worth mentioning. Many times people will complain of the hours a store must remain open, or their products simply not being sellable. These are issues that will not change by you voicing your opinion and therefore need to be kept to yourself. There are on the other hand many other issues that people discuss that once again should never be done in a group setting but rather only with those of relevance. You can also run into a major issue by discussing an internal corporate process that is flawed, this may expose you to a corporate violation, and now you have to deal with the consequences of the matter even though you may not have any control over it.

 

4. Do your part: Many will over promise and under deliver when it comes to work. Making sure you are taking the appropriate steps to stay true to your word is key. If you are in a sales role and you make a commitment to bring in a certain amount of sales, then be prepared to meet that commitment, and to be able to demonstrate how you did so. If you are in an office setting and do mostly routine work, ensure all your deadlines are met so that no one can blame you for being a drag on the team. I have always had this theory about Corporate America and employees; most only work about 30% of the day and at 40% of their capacity. If you actually do 100% of what is expected of you and not anything more, you are doing 60% more than everyone else. Many have asked me in my past how it is that I went so far, so fast and that it would be impossible to duplicate…my response to them is simple: Do your job!

 

5. Who do you know? Some call it sucking up, others call it face time, I call it mandatory. That’s right, getting promoted has more to do with who you know than what you do. This game is simpler than you think, you might do your job but if nobody knows about it, then what difference does it make. When you want to move up, you should know who your next manager and their manager will be as you will need both of them to know of you and your accomplishments before it is time for you to apply for your new promotion. Wouldn’t you want to know who you’re hiring? It is very important to build confidence in those that will have an impact on your career right from the start. How you present yourself, and speak about yourself and your story will tell all about who you are, what they can expect and give them a hint about what you want. So face time is a must if you want to get anywhere in Corporate America.

 

6. Step up when appropriate: You will be giving many opportunities to take on projects for your boss, some will be relevant to your growth, others will simply be him/her delegating their work on to you. Understanding which projects will get the most exposure and if the person asking for your help is willing to give you credit for your efforts is very important. You can take on over a dozen projects, but if no one is gong to tell senior leaders that you actually worked on it, your efforts will be in vain. Stepping up is necessary and important but must be timed correctly so that it doesn’t become additional work for no reason. Declining certain projects may make sense from time to time (only as you grow more respected for having stepped up before), and it may also showcase that you have leadership and don’t simply agree to take on every task that’s given to you. Knowing how to properly say NO is very important.

 

7. Leadership: No matter what level of Corporate America you find yourself in, there is always a place for great leadership. Great leaders are sometimes born, and other times made – but it is within all of us to be great everyday. No matter where you work, no matter what you do and no matter who you work for; you have it within you to make the best of it and showcase why you are not stuck where you are.

So remember, keep your attitude up, dress well, do your part, take on more when you can, make the right friends and demonstrate great leadership EVERYDAY and you will get exactly what you want from Corporate America.

This article is taken from http://careerrocketeer.com/2010/06/7-steps-to-succeeding-in-corporate-america.html and all rights are reserved.

 

Built to Last: Successful Habits of Visionary Companies


Built to Last

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Visionary Companies

“Visionary companies are premier institutions… in their industries, widely admired by their peers and having a long track record of making a significant impact on the world around them. The key point is that a visionary company is an organization“, not an individual or product.

Despite facing setbacks and mistakes, “visionary companies display a remarkable resiliency, an ability to bounce back from adversity. As a result, visionary companies attain extraordinary long-term performance.”

Twelve Shattered Myths

  • Myth 1: It takes a great idea to start a great company.“Few of the visionary companies began life with a great idea. In fact, some began life without any specific idea and a few even began with outright failures.”
  • Myth 2: Visionary companies require great and charismatic visionary leaders.“A charismatic visionary leader is absolutely not required for a visionary company… They concentrated more on architecting an enduring institution than on being a great individual leader.”
  • Myth 3: The most successful companies exist first and foremost to maximize profits.“Visionary companies pursue a cluster of objectives, of which making money is only one—and not necessarily the primary one. …They’re equally guided by a core ideology.”
  • Myth 4: Visionary companies share a common subset of “correct” core values.“There is no ‘right’ set of core values for being a visionary company. … The crucial variable is not the content of a company’s ideology, but how deeply it believes its ideology.”
  • Myth 5: The only constant is change.“A visionary company almost religiously preserves its core ideology. … [However, they] display a powerful drive for progress that enables them to change and adapt without compromising their cherished core ideals.”
  • Myth 6: Blue-chip companies play it safe.“Visionary companies may appear straitlaced and conservative to outsiders, but they’re not afraid to make bold commitments to ‘Big Hairy Audacious Goals’ (BHAGs).”
  • Myth 7: Visionary companies are great places to work, for everyone.“Only those who ‘fit’ extremely well with the core ideology and demanding standards of a visionary company will find it a great place to work.”
  • Myth 8: Highly successful companies make their best moves by brilliant and complex strategic planning.“Visionary companies make some of their best moves by experimentation, trial and error, opportunism, and—quite literally—accident.”
  • Myth 9: Companies should hire outside CEOs to stimulate fundamental change.“Home-grown management rules at the visionary companies to a far greater degree than at comparison companies.”
  • Myth 10: The most successful companies focus primarily on beating the competition.“Visionary companies focus primarily on beating themselves.”
  • Myth 11: You can’t have your cake and eat it too.“Visionary companies do not [believe in the] purely rational view that says you can have either A OR B, but not both. …They embrace the… paradoxical view that allows them to pursue both A AND B at the same time.”
  • Myth 12: Companies become visionary primarily through “vision statements.”“Creating a statement can be a helpful step… but it is only one of thousands of steps in a never-ending process.”

Clock Building, Not Time Telling

“Having a great idea or being a charismatic visionary leader is ‘time telling’; building a company that can prosper far beyond the presence of any single leader and through multiple product life cycles is ‘clock building’.”

The Myth of the “Great Idea
“Few of the visionary companies in our study can trace their roots to a great idea or fabulous initial product.” Some began “with outright failures.”
Waiting for “The Great Idea” Might Be a Bad Idea
If you want to start “a visionary company but have not yet taken the plunge because you don’t have a ‘great idea,’ we encourage you to lift from your shoulders the burden of the great-idea myth.”
The Company Itself is the Ultimate Creation
“Never, never, never give up. But what to persist with? Their answer: The company. Be prepared to kill, revise, or evolve an idea… but never give up on the company.”
The Myth of the Great and Charismatic Leader
“A high-profile, charismatic style is absolutely not required… Perhaps the continuity of superb individuals atop visionary companies stems from the companies being outstanding organizations, not the other way around.”
An Architectural Approach: Clock Builders at Work
“The evidence suggests to us that the key people at formative stages of the visionary companies had a stronger organizational orientation than in the comparison companies, regardless of their personal leadership style.”
This article is taken from this site: http://bizthoughts.mikelee.org/book-summary-built-to-last.html

 

Jim Collins: Good to Great in 10 Steps


You're great

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1. Download the diagnostic tool at jimcollins.com, and do the exercises with your team. Yes, I thought this was self-serving at first. Then I looked it, considered that it’s free and doesn’t require you to sign up for anything, and immediately saw his point.

2. Get the right people in the key seats. This comes from Collins’ famous observation that building a company is like driving a bus. You need a driver, but you also need the right people in all the key seats. So, says Collins, figure out how many key seats you have, and make a plan that will make sure you get all the key seats filled by the end of the year.

3. Once a quarter, have a brutal facts meeting. Be careful about who you include in this meeting. You will be discussing just the brutal facts. This is not the time to express opinions or strategize. Repeat: Only discuss the brutal facts.

4. Set a 15 to 25-year big, hairy audacious goal (BHAG). This is a goal that is concrete enough, and ambitious enough, to guide your company’s progress for years. Collins writes that “With his very first dime store in 1945, Sam Walton set the BHAG to ‘make my little Newport store the best, most profitable in Arkansas within five years.’ He continued to set BHAGs, which continued to get larger and more audacious, as his company grew.

5. Commit to a “20-mile march” that you will bring you to your big hairy audacious goal. Collins makes the analogy to someone who is trying to walk across the county. The best approach, says Collins, is to attempt to travel the same distance every day. If you’re on a 2-mile march, says Collins, you don’t bolt 30 miles ahead when the weather is good. You go 20 miles. When the weather is bad, you can’t sit inside and complain – you still have make 20 miles.

What does this have to do with entrepreneurship? In his research, Collins found that companies that perform consistently do much better than those that do spectacularly one year and are feeble the next. That’s because if you overextend in good years, when opportunity appears to be everywhere, you may not have the resources to get through the lousy years. The 20-mile march is a metaphor for the milestone that you can reach day-in and day-out.

6. Place at least one really big bet in the next three years, based on having fired bullets first. No entrepreneur has unlimited resources, just as no small army has unlimited gunpowder (this metaphor may be dated, but you get the point). The best use of limited gunpowder, or resources, says Collins, is to fire bullets to ensure that your aim is calibrated properly and that you can indeed hit your target. Only when you’re sure of your ability to hit your target should you load lots of gunpowder into a cannonball and fire away. “Fire bullets to calibrate. Fire cannonballs to go big,” says Collins.

7. Practice productive paranoia. Collins says he fondly refers to his entrepreneurial subjects as PNFs, or paranoid neurotic freaks.  “Successful companies have three to ten times the cash on their balance sheets as their peers even when they are very small,” says Collins. Or as one of the CEOs he studied said to him, “We’re very proud of the fact that we’ve predicted 11 of the past three recessions.”

How exactly can one practice productive paranoia? Collins recommends making a plan that will allow you to go for an entire year with no revenues, and still survive.

8. Get a high return on your next luck event. Collins says that both great and mediocre companies encounter the same amount of luck, good and bad. What matters, he says, is how well they’re able to capitalize on it. Collins refers to this as ‘return on luck.’ “How are you doing on luck?” he asks. “Have you turned your bad-luck events into a big part of what makes your company great? Are you squandering your good-luck events?”

9. Make a to-do list. “If you have more than three priorities, you don’t have any,” says Collins. For every major ‘to-do’ on your list, you should have a corresponding item that you will stop doing. The ‘stop-doing’ list.

10. Commit to a set of core values that you will want to build your enterprise on, without changing them, for 100 years.

“Kimberly Weisul is editor-at-large for Inc. Before joining Inc., she was a senior editor at BusinessWeek, where she spearheaded coverage of entrepreneurship and small business. She is also the co-founder of One Thing New@weisul”

http://www.inc.com/kimberly-weisul/jim-collins-good-to-great-in-ten-steps.html

 

Finding the right career tip


“1: Identify occupations that match your interests

So how do you translate your interests into a new career? With a little research, you may be surprised at the careers that relate to many of the things you love to do.

Career Path

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Career tests

Different online tools can guide you through the process of self-discovery. Questions, quizzes, and personality assessments can’t tell you what your perfect career would be, but they can help you identify what’s important to you in a career, what you enjoy doing, and where you excel. One example, frequently used by universities and the U.S. government, is the RIASEC/Holland interest scale. It outlines six common personality types, such as investigative, social, or artistic, and enables you to browse sample careers based on the type of personality you most identify with. Find links to this and other online career tests in the Resources section below.

Researching specific careers

If you have narrowed down some specific jobs or careers, you can find a wealth of information online, from description of positions to average salaries and estimated future growth. This will also help you figure out the practical priorities: How stable is the field you are considering? Are you comfortable with the amount of risk? Is the salary range acceptable to you? What about commute distances? Will you have to relocate for training or a new job? Will the new job affect your family?

Get support and information from others

While you can glean a lot of information from research and quizzes, there’s no substitute for information from someone currently working in your chosen career. Talking to someone in the field gives you a real sense of what type of work you will actually be doing and if it meets your expectations. What’s more, you will start to build connections in your new career area, helping you land a job in the future. Does approaching others like this seem intimidating? It doesn’t have to be. Networking and informational interviewing are important skills that can greatly further your career.

You may also consider career counseling or a job coach, especially if you are considering a major career shift. Sometimes impartial advice from others can open up possibilities you hadn’t considered.

Finding the right career tip 2: Evaluate your strengths and skills

Once you have a general idea of your career path, take some time to figure out what skills you have and what skills you need. Remember, you’re not completely starting from scratch—you already have some skills to start. These skills are called transferable skills, and they can be applied to almost any field. Some examples include:

  • management and leadership experience
  • communication (both written and oral)
  • research and program planning
  • public speaking
  • conflict resolution and mediation
  • managing your time effectively
  • computer literacy
  • foreign language fluency

Tips for discovering your transferable career skills

  • Don’t limit yourself to experiences only at work. When you are thinking about your skills, consider all types of activities including volunteering, hobbies, and life experiences. For example, even if you don’t have formal leadership or program planning experience, founding a book club or organizing a toy drive are ways that you have been putting these skills into practice.
  • List your accomplishments that might fit in. Don’t worry about formatting these skills for a resume at this point. You just want to start thinking about what skills you have. It can be a tremendous confidence booster to realize all of the skills you’ve developed.
  • Brainstorm with trusted friends, colleagues, or mentors. They may be able to identify transferable skills you’ve overlooked or help you better articulate these skills in the future.
  • Uncover more transferable skills by taking the online tests listed in the Resources section below.

Finding the right career tip 3: Develop your skills and experience

If your chosen career requires skills or experience you lack, don’t despair. There are many ways to gain needed skills. While learning, you’ll also have an opportunity to find out whether or not you truly enjoy your chosen career and also make connections that could lead to your dream job.

Gaining career skills:

  • Utilize your current position. Look for on-the-job training or opportunities to do projects that develop new skills. See if your employer will pay part of your tuition costs.
  • Identify resources in the community. Find out about programs in your community. Community colleges or libraries often offer low cost opportunities to strengthen skills such as computers, basic accounting, or how to start a business. Local Chambers of Commerce, Small Business Administrations, or state job development programs are also excellent resources.
  • Volunteer or work as an intern. Some career skills can be acquired by volunteering or doing an internship. This has the added benefit of getting you in contact with people in your chosen field.
  • Take classes. Some fields require specific education or skills, such as an educational degree or specific training. Don’t automatically rule out more education as impossible. Many fields have accelerated programs if you already have some education, or you may be able to do night classes or part-time schooling so that you can continue to work. Some companies even offer tuition reimbursements if you stay at the company after you finish your education.

Finding right career tip 4: Consider starting your own business

If you’re getting worn down by a long commute or a difficult boss, the thought of working for yourself can be very appealing. And even in a slower economy, it’s still possible to find your perfect niche. Depending on the specialty, some companies prefer to streamline their ranks and work with outside vendors. However, it is especially important to do your homework and understand the realities of business ownership before you jump in.

  • Make sure you are committed to and passionate about your business idea. You will be spending many long hours getting started, and it may take a while for your business to pay off.
  • Research is critical. Take some time to analyze your area of interest. Are you filling an unmet need? Especially if you are considering an online business, how likely is your area to be outsourced? What is your business plan, and who are your potential investors? Learn more in the Resources section below.
  • Expect limited or no earnings to start. Especially in the first few months, you are building your base and may have start-up costs that offset any profit initially. Make sure you have a plan on how to cope during this period.

Final tips for career changers

  • Pace yourself and don’t take on too much at once. Career change doesn’t happen overnight, and it is easy to get overwhelmed with all the steps to successfully change careers. However, you will get there with commitment and motivation. Break down large goals into smaller ones, and try to accomplish at least one small thing a day to keep the momentum going.
  • Don’t rush into a change because of unhappiness in your current job. If you are stressed and unhappy in your current job, or unemployed, you might be feeling a lot of pressure to make a quick change. However, if you don’t do enough research, you might end up in an even worse position than before, with the added stress of a new position and new learning curve.
  • Ease slowly into your new career. Take time to network, volunteer, and even work part-time in your new field before committing fully. It will not only be an easier transition, but you will have time to ensure you are on the right path and make any necessary changes before working full-time in your new field.
  • Take care of yourself. You might be feeling so busy with the career transition that you barely have time to sleep or eat. However, managing stress, eating right, and taking time for sleep, exercise, and loved ones will ensure you have the stamina for the big changes ahead.”

Article taken from http://www.helpguide.org/life/finding_career.htm

What’s Old, What’s New in writing a Resume By Justin Thompson


It seems everyone has an opinion on what a resume should contain, how many pages it should be and how it should be formatted. So as we enter into a new year, what are the universally agreed-upon elements that are in, and which ones are now passe? Here are some of the best practices when it comes to crafting your resume.

Hire Me

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1. Stop trying to make ‘objective statements’ happen.

The days of including a career objective and/or professional summary are over. It’s a waste of valuable space. Instead, just address this with a sentence in your cover letter about how the position you’re applying for fits into your overall career plan. Get to business by starting with accomplishments and facts that are relevant to the job posting.

2. Be concrete.

Use numbers and proof of what you’ve done. “Increased sales by 35 percent through client profiling campaign” is better than “Increased sales in my region.” Stop putting generic tasks down, and instead, get creative in portraying what you did in your role or how you brought forth new ideas for products, processes, efficiency, etc. The more you can quantify your efforts with actual numbers or data, the better positioned you’ll be.

3. Cover letters are back.

Like the “two page versus one page” debate, the subject of cover letters is heated. While some recruiters say they don’t bother looking at them, others say some job seekers have grown lazy and won’t take the time to write one or tailor one specifically to the company to which they are applying. It’s a perfect opportunity to sell yourself, and it’s where you can infuse personality into your application. But once you craft a terrific cover letter, don’t just push it out to every job prospect. Take the extra few minutes to tailor it to why you want that specific job at that specific company and why your skills would benefit the overall organization if hired.

4. Keywords are your friend.

If a recruiter or manager can put your resume side-by-side with the job requirements and check off the same keywords, you’ve made his life so much easier. Instead of using a lot of useless jargon on your resume, pay attention to the keywords in the job posting. Be sure to use them in your resume and cover letter, because even applicant tracking systems are based on keyword searches. Just as you use keywords to search for jobs, employers are using keywords to find your resume.

5. Get creative with quick response codes.

Young professionals are using QR codes — bar codes that can be scanned by smartphones to download or link to information — on the back of business cards and on their resume to link to online portfolios. As you network and attend career fairs, you’re able to pass out business cards with the QR code that can link recruiters and other contacts to either your portfolio or LinkedIn profile so they can instantly connect with you.

6. Wow with visual resumes.

More people are using tools to help illustrate their work history through sites such as Vizualize.me. These sites offer tools to help individuals present the information on their resumes in a unique way that stands out. Just remember that you still need a traditional format to hand out or attach to make it easy for saving in company databases.

7. Give video a chance.

In this tough economy, job seekers are going to creative lengths to get their name, talents and personality in front of employers, like this resume video for a Google position. If you’re going to create something like this, make sure you’re providing substance or showing off your soft skills within the video instead of just doing something flashy to get the recruiter’s attention.

8. Social media are here to stay

If you’re not using social media to promote yourself, you’re missing out. Just as employers use multiple avenues to push out job postings, you as a job seeker need to use all the channels available to you to put yourself in front of recruiters. Using Twitter, Facebook or LinkedIn as a means to give updates on your career or connect with other professionals gives your resume legs and can make you more memorable as a candidate. But since companies are screening candidates through social media, make sure your online profiles are either professional facing or locked for outside viewing.

Justin Thompson is a writer and blogger for CareerBuilder.com and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues.

10 Interwiewing Tips


Interview

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1. Do Your Research

Researching the company before the interview and learning as much as possible about its services, products, customers and competition will give you an edge in understanding and addressing the company’s needs. The more you know about the company and what it stands for, the better chance you have of selling yourself in the interview. You also should find out about the company’s culture to gain insight into your potential happiness on the job.

2. Look Sharp

Select what to wear to the interview. Depending on the industry and position, get out your best interview clothes and check them over for spots and wrinkles. Even if the company has a casual environment, you don’t want to look like you slept in your outfit. Above all, dress for confidence. If you feel good, others will respond to you accordingly.

3. Be Prepared

Bring along a folder containing extra copies of your resume, a copy of your references and paper to take notes. You should also have questions prepared to ask at the end of the interview. For extra assurance, print a copy of Monster‘s handy interview take-along checklist.

4. Be on Time

Never arrive late to an interview. Allow extra time to arrive early in the vicinity, allowing for factors like getting lost. Enter the building 10 to 15 minutes before the interview.

5. Show Enthusiasm

A firm handshake and plenty of eye contact demonstrate confidence. Speak distinctly in a confident voice, even though you may feel shaky.

6. Listen

One of the most neglected interview skills is listening. Make sure you are not only listening, but also reading between the lines. Sometimes what is not said is just as important as what is said.

7. Answer the Question Asked

Candidates often don’t think about whether they are actually answering the questions their interviewers ask. Make sure you understand what is being asked, and get further clarification if you are unsure.

8. Give Specific Examples

One specific example of your background is worth 50 vague stories. Prepare your stories before the interview. Give examples that highlight your successes and uniqueness. Your past behavior can indicate your future performance.

9. Ask Questions

Many interviewees don’t ask questions and miss the opportunity to find out valuable information. The questions you ask indicate your interest in the company or job.

10. Follow Up

Whether it’s through email or regular mail, the interview follow-up is one more chance to remind the interviewer of all the valuable traits you bring to the job and company. Don’t miss this last chance to market yourself.

It is important to appear confident and cool for the interview. One way to do that is to be prepared to the best of your ability. There is no way to predict what an interview holds, but by following these important rules you will feel less anxious and will be ready to positively present yourself.

Articles in This Feature:

Article from Monster.com